We love curiosity

Here are the most frequently asked questions.

As an addiction psychiatrist, this is a question I get nearly every day. Common sense tells us that addictive technologies surround us—we all feel the pull of our phones and social media competing for our attention, wearing us thin. However, there's no single, agreed-upon definition of "tech addiction," "social media addiction," or "online gambling addiction." Adding to the complexity, some conditions, like video game addiction, have competing definitions describing the same phenomenon (e.g., Internet Gaming Disorder vs. Gaming Disorder).

The distinction between healthy technology engagement and addiction is a subtle one. Making this assessment requires in-depth interviews and a thorough understanding of someone's life circumstances. Without knowing a person's identity and aspirations, it's virtually impossible to determine if their technology use has become problematic.

Let's define addiction in its simplest terms. It's a persistent pattern of behavior that causes distress and interferes with someone's ability to fulfill their life roles. Additional symptoms often include obsessive thoughts and emotional withdrawal. Do I hear about people’s experience these symptoms with technology? Yes—I hear about it almost every day. Moreover, patients tell me they know their tech use is worsening their depression and anxiety, but they can't stop.

This is my answer: people share their technology struggles with me daily. They feel lost, unsure where to find help, and skeptical that effective treatments exist for excessive use of social media, pornography, and similar digital content. It breaks my heart because we have so many powerful mental health tools that can help people regain control over their technology use.

Yes, both common sense and my clinical experience indicate that tech addiction is a real and growing problem. Yet it's a challenge I'm eager to address—our existing treatments are effective, and help is available.

Dr. Sherer, CCO Nostos

No, this is ITC, a modern solution for modern challenges. For more details on ITC, check out our What to Expect page

Absolutely. While we require personal information for your intake, what you share within your group is entirely your choice.Before your first session, you can even choose the display name you wish to use during group sessions.

Nostos is an ancient Greek word meaning “a hero’s return home after a long journey.” We chose it because we believe everyone deserves the chance to come home to themselves—to rediscover balance, purpose, and connection so they can live their best life, free from addiction.

No, we don't believe installing yet another app will help you overcome a tech-based addiction. We offer small, supportive virtual group programs—expert-led and evidence-based—to help you break your tech addiction and reclaim your life.

Absolutely, all of our coaches are licensed mental health professionals. That means they have, at a minimum, Masters level educations and thousands of hours of helping work under their belt.

We offer small, supportive virtual group programs—expert-led and evidence-based—to help you break your tech addiction and reclaim your life.

If you have any concerns about your coach, your group, or just want to share some thoughts about how we can improve our programs, please don’t hesitate to reach out hello@nostos.health

We offer both free and paid resources:

Free: Try our 2-week Digital Detox Tracker or explore our Learning Center with tailored guides.

Paid: $80–$100/week for our small, supportive virtual group programs led by licensed professionals, designed to help you break free from tech addiction and reclaim your life.

ITC combines evidence-based approaches: Cognitive Behavioral Therapy (CBT), mindfulness practices, coaching methodologies, and Motivational Interviewing—all delivered in a structured online group coaching format.

No two cases of tech addiction look alike. In fact, no two cases of any addiction look alike. Addiction never happens in isolation—it happens to a real person with goals, dreams, and a complex history. Each person's experience with addiction is unique, just as their path to recovery will be.

Tech addiction can be particularly difficult to spot because excessive tech use has become normalized in our society—even celebrated. Just look around next time you're waiting for public transit. These days, it's unusual to see someone who isn't glued to their phone.

The devil is in the details.

Generally speaking there are six main symptoms to watch out for.

  1. Salience

You spend a lot of time thinking about social media or planning how to use it.

  1. Mood Modification

You use social media to forget about personal problems or reduce feelings of anxiety, guilt, or depression.

  1. Tolerance

You feel an urge to use social media more and more to achieve the same pleasure you once did.

  1. Withdrawal

You become restless or troubled if you're prohibited from using social media.

  1. Conflict

You use social media so much that it has had a negative impact on your job, studies, or relationships.

  1. Relapse

You've tried to cut down on social media use without success.

These symptoms, developed as part of the Bergen Social Media Addiction Scale, help identify problematic social media use patterns. Answering "often" or "very often" to at least four of these criteria may indicate potential social media addiction.

Dr. Sherer, CCO, Nostos

ITC is currently implemented at Nostos and within the #1 hospital system in New Jersey.

Not yet. Currently, our sole focus is delivering the highest quality care at an accessible price point. The insurance landscape has not yet established consistent diagnostic definitions or billing codes for tech-related addiction. Our priority is addressing the problem effectively while advocating for the broader psychiatric and insurance communities to catch up. We are committed to working toward future insurance acceptance.

Due to our program structure, we generally do not offer refunds. Our groups are intentionally kept small to ensure quality and require careful scheduling.• Upfront payments: Non-refundable.

Tuition deposit + weekly payments: Tuition deposits are non-refundable. If you withdraw, you will not be charged for future weeks.• Subscriptions: Payments already processed are non-refundable, but no further payments will be charged after you notify us.• Exception: If Nostos cancels a session or program, we will issue a refund. This policy allows us to keep programs affordable while managing demand and availability.

Nostos is not another wellness app or algorithm-driven program. We believe in real human connection. Our licensed coaches guide small, supportive virtual groups using proven therapeutic methods. We are focused exclusively on helping individuals overcome tech-related behavioral addictions, with no outside distractions or conflicting interests.

No. Nostos is designed to complement—not replace—individual therapy. Many of our participants also work with private therapists and find that Nostos enhances their recovery journey by adding structure, accountability, and peer support.

We intentionally keep our groups small, usually between 6–10 participants, to promote meaningful connections and active participation.

It depends on demand and your availability. Most participants are placed within a few weeks. However, for less common time slots, placement may take up to two months.

We accept all major credit cards.